IN STORE RETURNS
The Shop at the CAC accepts returns on items purchased instore with in 14 days of with original purchase date. All refunds will be issued in the same form of payment as the original purchase.
All items must be returned in the original condition.
The Shop at the CAC reserves the right to deny any return at our discretion.
Fine art prints and sale items are FINAL SALE and cannot be returned or exchanged.
ONLINE RETURNS
Items purchased online are eligible for return if received by the Shop at the CAC within 14 days of the original delivery date. All refunds will be issued in the same form of payment as the original purchase.
The customer is responsible for return postage.
The Shop at the CAC reserves the right to deny any return at our discretion, including mail returns that arrive damaged.
Fine art prints and sale items are FINAL SALE and cannot be returned or exchanged.
To return orders by mail, please send an email to cac-store@cincycac.org and a member of our team will contact you with approval and instructions before shipping.
If items were damaged in transit, please email us at cac-store@cincycac.org within 3 days of the original date and attach a photo of the damage. A member of our team will contact you regarding the possibility of a refund or replacement.